At the end of this tutorial, the learner will understand the difference between zero-sum and win-win perspectives on negotiation. It is 3 of 3 in the series titled "Zero-sum vs. Win-Win Thinking."

At the end of this tutorial, the learner will understand the importance of parties perceiving each others' goals and needs as equally important in problem solving. It is 2 of 3 in the series titled "Conflict as Partnership:Making Other's...