The modern processor is loaded with features that you need to know in order to excel as a PC technician. Let's examine some of the modern CPU's abilities and get hands-on with a tool that has become a necessity when dealing with...

Computers are everywhere if you know where to look! What are the parts and the functions of a computer? What do all these devices have in common?
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This clip is from the chapter "Book Chapter 2 - The Visible Computer" of the...

Learn the basic parts of a PC in this episode.
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This clip is from the chapter "Book Chapter 2 - The Visible Computer" of the series "CompTIA A+ Certification Core 1 (220-1101)".In this section, we will focus on Core 1:...

Mike takes you on a tour of the primary PC components including the computer case, monitor, and various peripherals including the keyboard, mouse, speakers, and more.
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This clip is from the chapter "Book Chapter 2 - The...

Technicians need the right tools to do their job. These tools include PC toolkits, mobile device toolkits, voltmeters, and circuit testers.
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This clip is from the chapter "Book Chapter 1 - Safety and Professionalism" of the...

Steve shows you how to use this video course alongside the CompTIA A+ Certification All-in-One Exam Guide, Tenth Edition. He also shows you helpful hints about the videos.
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This clip is from the chapter "All About the CompTIA...

In this episode, Steve describes the CompTIA A+ exam process, plus explores a good strategy for prepping for the exam. Schedule the exam first! The pressure will have you hitting the books or videos in no time!
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The Core 1 (220-1101) exam tackles five big subject areas: mobile devices, networking, hardware, virtualization and cloud computing, and hardware and network troubleshooting. Steve dives into the sub-objectives in this episode,...

In this episode, Steve walks through how to take the CompTIA A+ exam, including the at-home and in-person options through Pearson Vue.
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This clip is from the chapter "All About the CompTIA A+" of the series "CompTIA A+...

Certifications power the IT industry. CompTIA A+ is the de facto entry point for IT techs, the first certification you should get. It provides a common language for people in IT and prepares you for work in the industry.
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CompTIA creates IT certifications that cover topics such as how to build and fix computers or how to secure businesses from internal and external threats. Every major IT manufacturer is part of CompTIA. The CompTIA A+ certification is...

There's a big difference between the 80 2.11 network in your home and small office vs. 802.11 in larger organizations such as businesses, schools, and government offices. Multiple SSIDS, advanced technologies, and more aggressive...

3D printers use some material (such as plastic) to create a physical object from a 3D model file. This episode explores the concepts in 3D printing and provides examples of software for controlling the printer output.
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Mobile devices can encounter problems ranging from unresponsive touchscreens to complete system lockout. This episode explores common symptoms, such as slow performance (caused by excessive app running) or overheating, and their...

A lot of symptoms point to potential attacks on a mobile device, such as connection loss, power drain, slow data speeds, high resource utilization, and unintended connections. Others point at attacks that have already happened, such as...

In this episode, Mike explores common always-on broadband connections to the Internet. Starting with DSL, the episode looks also at fiber, cable, satellite, and 80 2.11 Wi-Fi.
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This clip is from the chapter "Book Chapter 21 -...

The CompTIA A+ defines a very specific workflow process to troubleshoot any problem on a system. These steps will help you mentally break down the steps to diagnose and repair a computer problem.
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This clip is from the chapter...

When a user complains the Internet is down, what's often happening is that DNS isn't working. There are a few simple tools and procedures to diagnose and repair DNS problems.
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This clip is from the chapter "Book Chapter 19 -...

Good techs understand the many general issues with printers misbehaving. This episode covers a lot of these issues, such as permissions, connectivity (physical/wireless and configuration errors), and mechanical issues.
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Many printers today come with wireless capabilities and can connect directly to an infrastructure or ad hoc 80 2.11 network. This episode looks at manual and automatic setup options, plus how to connect a printer for cloud-based...

It rarely makes sense for every computer in an office or lab to have its own dedicated printer. This episode looks at printer sharing and security options in Windows, so techs can set up, maintain, and remove shared printers. Mike also...

Installing a printer attached to a computer (a local printer) is a bread-and-butter task for techs. This episode describes the installation process using the Devices & Printers section of the Settings app in Windows.
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Thermal printers use heat to mark text on special thermal paper. They're used in many point-of-sale systems and kiosks. Mike describes the features of thermal printers and what techs need to know to maintain and service the...

Impact (or dot matrix) printers use a mechanical print head with print wires that strike a ribbon to print on paper. Impact printers are still around, and techs need to know how they work for maintenance and service. Mike describes the...