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\nHow to Answer Difficult Questions\n

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\n\nPublisher:\n\nCommunication Coach Alex Lyon\n\n\n
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\nHow you answer difficult questions after a presentation is important. It's easy to lose your composure when you face tough questions during Q&A.Most importantly, do not use any of the hostile, aggressive, prickly language in the...\nHow you answer difficult questions after a presentation is important. It's easy to lose your composure when you face tough questions during Q&A.
Most importantly, do not use any of the hostile, aggressive, prickly language in the question itself.

Instead, use a cost-benefit-analysis style answer.

Step one: Acknowledge the real COSTS (or other issues) that the question brings up.

Step 2: Pivot to your own answer.

Step 3: Explain the BENEFITS and build an affirmative case for the solution you are suggesting.

Responding to challenging questions takes both mindset and skills. These steps will get you started.\n
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Resource Details

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Educator Rating
Not yet Rated
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Media Length
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3:15
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Grade
Higher Ed
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Subjects
Career & Technical Education
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Media Type
Instructional Videos
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Source:
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\nCommunication Coach Alex Lyon\n\n
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Date
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2017
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Language
English
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Audiences
For Teacher Use
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Usage Permissions
Fine Print: Educational Use
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Additional Tags

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communication skills training, leadership skills, alex lyon, communication skills coach, how to handle questions after presentations, how to answer hostile questions, how to respond to hostile questions, how to respond to hostile questions after presentations, how to respond to questions after presentations, how to answer challenging questions, how to answer questions after a presentation, how to answer difficult questions, how to answer tough questions, bad option, ridiculously high, high, disagreeable, concerns, issues, language, costs, real, options, oftentimes, give, presentation, people, persuasive, answer, call, pivot, benefits, case, understand, part, weigh, sounds, build, bring, bringing, blow
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Classroom Considerations

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Best For: Explaining a topic
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